Frequently Asked Questions
FAQ
We know you might have some questions before getting started. Here are the most common ones we get asked, covering everything from our process to pricing and support.
Getting Started
How do I get started?
It all begins with a free consultation. We’ll chat about your business, website goals, and what you need. From there, we’ll recommend the best package for you.
Do you offer website audits?
Yes! Our free website audit gives you insights into what’s working and what needs improvement. We’ll highlight areas that could boost your conversions and performance.
Our Process
What’s your website design process?
We follow a simple five-step process:
- Free Consultation – We learn about your business and goals.
- Onboarding & Gathering Content – Once we’re working together, you’ll get access to our easy-to-use client portal where we manage your project.
- Planning & Strategy – We collaborate on the structure, layout, and design direction.
- Design & Development – We build your site, test it, and get it ready for launch.
- Launch & Support – We make your website live and provide ongoing support if needed.
How long does it take to build a website?
It depends on the package and project scope, but most websites take 4-6 weeks from start to launch.
Platforms & Functionality
What platforms do you use?
For our website packages and support plans, we use WordPress—a powerful, flexible, and scalable platform. However, we also offer custom website solutions built on Wix, Framer, Shopify, and Webflow depending on your business needs.
Will my website be mobile-friendly?
Absolutely! All our websites are designed to work smoothly on desktops, tablets, and phones.
Do you provide SEO?
Yes, we build every website with SEO best practices to help improve your rankings. We also offer advanced SEO services for businesses looking to take things further.
Can I edit my website after it’s built?
Yes! Our websites are easy to update, and we’ll provide training so you can make edits confidently.
Additional Services
Do you offer branding and graphic design?
Yes! We provide branding, logo design, and graphic design as part of our custom website solutions and support packages. Whether you need a brand refresh or marketing materials, we’ve got you covered.
Do you offer online marketing services?
Yes! We help businesses with SEO, content marketing, paid ads, and social media strategy through our custom solutions and ongoing support plans.
Pricing & Packages
How much does a website cost?
We offer different packages depending on your needs. Prices start from $950 for simple sites and go up for more advanced features like eCommerce.
Do you offer payment plans?
Yes! We provide flexible payment options to help make your investment easier to manage.
Support & Maintenance
Do you offer ongoing support?
Yes! If you choose a website support package, we’ll handle updates, security, and any changes you need after launch.
What if I need help after my website is live?
If you’re not on a support plan and need assistance, you can always reach out. We offer hourly support for updates, tweaks, or any help you might need.